|
[ guide | faq | control
panel | frontpage | contact support ]
Support
Page
Your Control Panel
Your Web-based Control Panel is a powerful tool
you can use to manage and customize your hosting account. Your
Control Panel is available at:
http://IP_address/menu/
IP_address is the numerical address
for your account, and was listed in your Welcome letter. When you
receive your domain name, you may also use
http://yourdomain/menu/.
Please note that not all of the features
described and pictured below may be available to you. Feature
availability is dependent upon which hosting plan you
have.
Control Panel
Layout:
The control panel is divided into three areas
(It is a good idea to open another browser window and bring up your
control panel at this point). In the upper left hand corner, the
"Account Glance" shows your account details and status, while the
"Usage" shows your disk quota, how much disk space you have
utilized and how much is remaining in your plan. The rest of the
screen ("Options") is filled with icons which represent tools for
you to manage and customize your account. Each is described in
greater detail below.
Each Control Panel function has an associated "PDF" document for
further information. To read "PDF" files you need the free Adobe
Acrobat plug-in. Most browers have Acrobat installed already, but
if yours does not you can download
it yourself.
Account Management:
The Account Management Option will give you a
detailed description of your Account Information. It includes your
username, your package option, your activation date, contract
length, etc.
Get more
Details: Download PDF for this section
AnonFTP:
This Option sets up anonymous FTP to allow users
to upload and download files to and from your site. Use this to
enable/disable anonymous FTP to your site. After enabling anonymous
FTP, anyone can FTP to your site and login as "anonymous" and
upload/download files from the /pub folder.
Get more Details:
Download PDF for this section
Archive
Manager:
The Archive Manager will allow you to backup and
compress your files. For example, if you have a number of files for
which you wish to keep a backup, you can select all the files, then
create a backup file that contains all of them in compressed
format. Note that the compressed file will count against your disk
quota.
Get more Details:
Download PDF for this section
Billing
History:
This Option will show this account's entire
billing history. It will also display your current payment
balance.
Get more Details:
Download PDF for this section
Change
Password:
This will allow you to change your password.
Note that this will change the FTP and Control Panel password, but
*not* the email password. To change the email password, use the
Mail Manager.
Get more
Details: Download PDF for this section
Counters:
From this option, you can verify that the
counter program is installed for your account. Also, you can find
directions for setting up a counter on one of your pages. Finally,
after the counter has been installed on your pages, you can set the
value of the counter from here.
Get more Details:
Download PDF for this section
File
Manager:
The File Manager is a very powerful feature. It
allows you to manipulate all the files in your web site. You are
able to create, delete, and move your files. You can also upload
files from your local PC to the server in File Manager. Plus, you
can edit the HTML in any of your files from this option. Everything
you need to manage your site can be found in this feature.
Get more Details:
Download PDF for this section
Formmail:
Formmail allows you to use a form to receive
email from your users. Directions for using Formmail can be found
under this option. Please refer to the General FAQ for more detailed information on
Formmail.
Get more
Details: Download PDF for this section
Help:
Under the "Help" icon is the screen Customer
Support / Getting Started. The Getting Started page is
very similar to this page. It gives a brief summary of all the
features of the Control Panel.
Get more Details: Download PDF for
this section
Mail Manager:
The Mail Manager is where you can manage all
aspects of your email accounts. You can add, edit, and delete email
accounts. You can also change the password on any of your email
accounts. Plus, if you have Mailing Lists installed, you would go
here to set them up. Finally, this is where you go if you wish to
set up email aliases. Please refer to the General FAQ for more detailed information on
the Mail Manager, and your hosting email options.
Get more Details:
Download PDF for this section
Mailing
List:
This Options allows you to install the Mailing
List program. After it has been installed, you need to create and
maintain your mailing lists with the Mail Manager. You can also
remove the mailing list program after it has been installed if you
do not wish to use it. Please refer to the General FAQ for more detailed information on
the Mail Manager, and your hosting email options.
Get more Details:
Download PDF for this section
Mime
Types:
MIME Types allows you to set certain programs to
be used for specific extensions. For example, all files that end in
.ram would be set to use Real Player on the user's PC. Most users
do not need to use this feature. Also, note that you cannot use
this feature if you have Frontpage Extensions installed. You would
need to use Frontpage itself to perform this function.
Get more Details:
Download PDF for this section
MS Frontpage:
The MS Frontpage option allows you to install
Frontpage extensions - which are necessary in order to use
Frontpage with your site. You can also verify that they are
installed, or remove them if you do not wish to use them anymore.
Please refer to the Frontpage
FAQ for more detailed information on using Frontpage
97/98/2000 with your hosting account.
Get more
Details: Download PDF for this section
MySQL
Database:
MySQL is a powerful database engine that you can
use with your web site. This feature of the Control Panel will
allow you to create a new MySQL database, and manage it. You will
be able to add/edit/delete tables, fields, and values. You can also
run queries on the database if you need to. We can only provide
limited technical support in using MySQL outside of what is
provided on your control panel. We do have a new page on connecting
a popular database tool like Microsoft Access to your mySQL
database - ODBC: How to
set up MS Access 97 to access your mySQL
database.
Please refer to MySQL's Web Site for complete
tutorials and troubleshooting solutions and documentation. Get more Details: Download
PDF for this section
Network
Trouble Shooter:
The Network Trouble Shooter allows you to
perform a traceroute from our server to your local PC. You may also
trace from your web site on our server to any other location on the
Internet. A traceroute shows the path that information travels over
the Internet to go from one location to another. If you are
experiencing slowness or problems when connecting to your web site,
you can use this to see a snapshot of where the problem is
occuring.
Get more Details:
Download PDF for this section
Newsletter:
This option will display the current and past
issues of the hosting client newsletter.
Get more
Details: Download PDF for this section
PGP:
This option will allow you to set up your PGP
key on the server. This allows you to use PGP in your scripts or
with our PGPMail script.You must first have PGP installed on your
local PC, and create a PGP key pair before uploading the key to the
server.
Get more Details:
Download PDF for this section
PGPMail:
PGPMail is simply the Formmail script, except
that it encrypts the email via PGP before it is sent to the client.
This option includes directions for using PGPMail. Note that you
must upload your PGP key before you can use this script.
Get more Details:
Download PDF for this section
Protect
Directories:
Using this option, you can password-protect any
directory you own. This will prevent users from viewing the
contents of a directory unless they have permission. You can set
any number of users using this feature. Note that you cannot use
this feature if you have Frontpage Extensions installed. You would
need to use Frontpage itself to perform this function. Please refer
to the Frontpage FAQ for more
detailed information on using Frontpage 97/98/2000 with your
hosting account.
Get more Details:
Download PDF for this section
Redirect URL:
Redirect URL allows you to set up a redirection
so that user that type in one URL will automatically be sent to
another URL. Note that you cannot use this feature if you have
Frontpage Extensions installed. You would need to use Frontpage
itself to perform this function.
Get more
Details: Download PDF for this section
Search
Engine:
This feature will allow you to install and
manage the WebGlimpse Search Engine on your site. This Search
Engine will allow your users to perform searches on your web
site.
Get more Details:
Download PDF for this section
Shopping
Cart:
The Shopping Cart feature installs or removes
the AlaCart Shopping Cart program on your site. After it is
installed, you are given directions for managing the Cart. You can
use the AlaCart Shopping Cart with any merchant account credit card processing
system. See also the AlaCart
page for further information.
Get more Details:
Download PDF for this section
Site
Creation Tool:
This is a graphical web-based program that gives
you the ability to set up your web site from scratch, without any
knowledge of HTML, or the use of a program like MS FrontPage. After
the site is created, you can make it your main domain's page, or
you can have it be a subdirectory under your main domain.
Get more Details:
Download PDF for this section
Site
Statistics:
The Site Statistics feature gives you access to
your site's web statistics, such as hits, transfers, etc. For a
breakdown of terms and definitions Stats Page
Definitions
Get more Details:
Download PDF for this section
SSH Telnet:
As the internet grows it is more frequently the
subject of security breaches. The easiest way to hack a web site is
to setup a sniff program, usually at an ISP and grab the username
and password where a user is logging into. This is very easily done
when a client uses telnet because telnet passes all information to
the server in clear text. When we allowed users to access our
network with telnet we had at least one hack attempt per day.
Successful hack attempts result in damaged or destroyed sites,
stolen information, and unhappy clients.
We now has one of the most secure networks thanks to the
cooperation of all shell account users who are abandoning telnet
and accessing their account via Secure Shell (SSH). SSH does not
pass any information in clear text but rather uses secure
encryption.
To get started with SSH, you must do the following:
A. Acquire client side software
There are two companies we recommend who sell client versions of
SSH.
1) The most stable is SecureCRT. They have a 30
day free trial available at their web site. SecureCRT is at http://www.vandyke.com/products/SecureCRT/.
2) A stable international version is available
at Datafellows http://www.datafellows.com/download-purchase/
Users looking for a free version or users
outside the United States shouldfile through the free
implementations at
http://www.net.lut.ac.uk/psst/
Pay attention to the totally free internationally available
ttssh:
http://www.zip.com.au/~roca/ttssh.html
B1. The SSH must first be enabled on your server for your account
before you can use SSH.
B2. Follow the SSH client side software
instructions to generate an RSA key.
C. Install the key in the SSH section of your
control panel.
D.
Your are ready to login to
www.yourdomain through SSH.
Get more Details:
Download PDF for this section
|